Windows Server Managed
A Dedicated Server is perfect for eCommerce, multimedia, gaming and other sites that need advanced performance, reliability and control. Choose from pre-designed Windows 2008 and Linux plans featuring multi-core processors, enhanced options like managed backups and much more – Save the time and energy it takes to setup, monitor and maintain your dedicated server by letting our expert staff do it for you! With our Assisted Service Plan, our team of server professionals will personally set up your dedicated server to deliver maximum performance. Plus, they will also handle select monitoring and maintenance issues that would otherwise drain your time and resources.
Window Microsoft Servers Managed Dedicated
Each Assisted Service Plan Includes*:
Initial Server Setup:
- Including installation of operating system and Plesk control panel.
- Setup for the following services:
- Domain Name & DNS
- Hosting Account
- SSL Certificate
- Resource Allocation
Security Services (Anti-Virus, Scanning):
- Monthly scans, as well as real-time on-access virus scanning of files (Windows servers only).
- POWERHOSTER.COM scans your server once a month, to provide you with any recommended remediation actions.
Emergency Services:
- Direct access to advanced support for emergencies including:
- Service restart or reboot
- Server or service down
- Tier-3 Support troubleshooting
Patching Services:
- Patching services** for the base operating system, such as Fedora or Windows, which includes:
- Official updates released by the Fedora or Fedora Legacy Project.
- Official updates, bug fixes and security patches released by Microsoft.
Monitoring Services:
- Per server monitoring of basic services such as Ping and HTTP.
Custom Support Access:
- Access to our flat-rate custom support services
For More Information:
Assisted Service Plan is a dedicated or virtual dedicated server option that shifts the responsibility of set up, monitoring, maintenance, security, and patching of your server to our server support team. With Assisted Service Plan, custom support services are also available for an hourly rate. Assisted Service Plan servers remove your root/system-level access but allow control over all other aspects of your server.
Assisted Service Plan servers use Plesk control panel. Windows servers run the Windows Server 2003 Standard or Web Edition operating systems. Linux servers run Fedora 7, CentOS 4 or CentOS 5 operating systems. Assisted Service Plan can be purchased with or added to a server.
Assisted Service Plan covers the following categories of dedicated server functionality:
- Set up
- Set up includes initial server configuration, including operating system and control panel installation. Custom system administrative work can be requested at an hourly rate. Advanced server support is available at no charge.
- Monitoring
- Monitoring of the system includes the server, network, and any services that reside on the server, including databases, Apache, and IIS. This is accomplished through ping monitors for server and network uptime, and HTTP monitors for website uptime.
- Security scanning occurs monthly. Each scan produces a report that is viewed by hosting support. A list of corrective actions, if necessary, is compiled and forwarded to you. Anti-virus scanning is also performed on Windows servers, only.
- Patching
- Official operating system patches, updates, and bug fixes are applied each Wednesday, starting at 11:00PM MST. If the likelihood of exploitation is high, a patch is applied immediately.




