Help At powerhoster.com (DC-1)

( If you are going to find answers about DC-2, please click Helpdesk of DC2 )

Welcome to our easy to use helpdesk website. The goal of this site is to answer every question you have about your web hosting accounts in powerhoster.com. Our customers should read the helpdesk before they contact support.

Your website administror's control panel http://www.yourdomain.com/admin and your user administrator's control panel http://www.yourdomain.com/user also have useful help files for you. Please check your control panels, welcome letter and check here before you contact support. We are glad to answer your any question, but the preliminary understanding from here is appreciated.

You can contact us online in Contact US Online Page whenever you have a tech support question but it would be very appreciated if you have consulted your control panel and your helpdesk websites. We try to get back to you quickly, but keep in mind that sometimes it will take us a bit to research problems so give us until the next day for complex questions.

Note: By our Terms and Condition You must keep a working backup copy of everything you have on the server. powerhoster.com may not be able to restore lost data from our backup system and is NOT reasonable for any lost data.

 Site Layout:

General Topic has the basic information you need to get started. The rest of this site can be looked at as you need to add things or if you start having trouble.