Hosting FAQ
Welcome to the Hosting FAQ
In this area of our site, you will find the answers to the frequently asked questions, as well as answers to How do I and Did you know questions. Please feel free to post a comment on any Q&A.
Categories summary
Here is a list of the top categories and their sub-categories. Select a category to see the Q&As within.
Last published Q&A
Here is a list of the last Q&As that were published.
[ Dedicated IPs ]
Requested and Answered by Powerhoster on 12-Feb-2008 18:15 (60 reads)
A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. Normally, several hosting accounts reside on a single server and share that server's IP address. Dedicated IP addresses are usually used for large SSL-encrypted secure Web sites and particularly large and/or traffic-heavy sites. Most shared hosting users have no particular need for a dedicated IP address.
However, a dedicated IP address for your hosting account enables you to:
View your Web site via its IP address.
Access your accounts by FTP or the Web when the domain name is otherwise inaccessible, such as during domain name propagation periods.
Ensure faster response during periods of high traffic load.
Set up SSL protection on your Web site.
NOTE: Our SSL certificates include a dedicated hosting IP, so you do not need to purchase a dedicated IP credit separately if you are adding a certificate to your site.
However, a dedicated IP address for your hosting account enables you to:
View your Web site via its IP address.
Access your accounts by FTP or the Web when the domain name is otherwise inaccessible, such as during domain name propagation periods.
Ensure faster response during periods of high traffic load.
Set up SSL protection on your Web site.
NOTE: Our SSL certificates include a dedicated hosting IP, so you do not need to purchase a dedicated IP credit separately if you are adding a certificate to your site.
Requested and Answered by Powerhoster on 12-Feb-2008 17:53 (152 reads)
There are three steps to setting up DNS for Web sites hosted on your dedicated or virtual dedicated server:
Create a zone file for your domain in Plesk.
Create and register two domain hosts.
Assign your name servers to your registered domain.
Step 1 - Creating a Zone File for Your Domain in Plesk
Plesk automatically creates a zone file for any domain you set up in Plesk. If you have already set up a domain in Plesk, you can skip this step.
To Create a Zone File for Your Domain in Plesk
Log in to Plesk as an administrator.
From the Clients section on the left, select the client you want to add a domain for.
On the Clients page, select Add New Domain.
Complete the domain form and click OK.
Select the type of hosting for the domain and click OK.
Complete the hosting setup page. Click OK.
NOTE: These changes to your dedicated server may take up to 24 hours to complete.
Step 2 - Creating and Registering Your Domain Hosts
Once you set up a domain and create a zone file in Plesk, you need to create and register two domain hosts for your domain. If your domain is registered with us, you can log in to your account manager to complete this step. If your domain name is registered with another company, you will need to contact them for instructions regarding domain host registration.
To Register Your Domain Hosts
Log in to your Account Manager.
From the Domains list, select Manage Domains.
Select the domain you want to host on your dedicated server.
On the bottom-left of the page under Host Summary, click View/Modify Detail.
NOTE: If you cannot make changes to your Host Summary, your domain may be locked. To unlock your domain, select the domain you want to unlock, and click Change in the Locked field.
Enter a name for each of your domain hosts. For example,
ns1.yourdomainnamehere.com and ns2.yourdomainnamehere.com. This prefix can be anything you want it to be, but make it something easy for you to remember.
NOTE: These two domain hosts can be used for other domains hosted on your virtual dedicated server. You do not need to create new domain hosts for each of your domains.
Enter the IP address for your server (you can find the IP address for your server in your dedicated or virtual dedicated server manager or in Plesk).
Click OK to save your changes.
Step 3 – Setting up Your Domain Name Servers
Now that you have created and registered two domain hosts, you need to set the name servers for your domain to point to your virtual dedicated server.
To Set up Your Domain Name Servers
Log in to your account manager.
From the Domains list, select Manage Domains.
Select the domain you want to host on your dedicated server.
In the Name Servers section, click the current addresses listed.
In the Set Name Servers section, click theCustom Nameservers tab.
For your name servers, enter the names of the domain hosts you created previously. For example: ns1.yourdomainnamehere.com and
ns2.yourdomainnamehere.com.
Click OK to save your changes.
Create a zone file for your domain in Plesk.
Create and register two domain hosts.
Assign your name servers to your registered domain.
Step 1 - Creating a Zone File for Your Domain in Plesk
Plesk automatically creates a zone file for any domain you set up in Plesk. If you have already set up a domain in Plesk, you can skip this step.
To Create a Zone File for Your Domain in Plesk
Log in to Plesk as an administrator.
From the Clients section on the left, select the client you want to add a domain for.
On the Clients page, select Add New Domain.
Complete the domain form and click OK.
Select the type of hosting for the domain and click OK.
Complete the hosting setup page. Click OK.
NOTE: These changes to your dedicated server may take up to 24 hours to complete.
Step 2 - Creating and Registering Your Domain Hosts
Once you set up a domain and create a zone file in Plesk, you need to create and register two domain hosts for your domain. If your domain is registered with us, you can log in to your account manager to complete this step. If your domain name is registered with another company, you will need to contact them for instructions regarding domain host registration.
To Register Your Domain Hosts
Log in to your Account Manager.
From the Domains list, select Manage Domains.
Select the domain you want to host on your dedicated server.
On the bottom-left of the page under Host Summary, click View/Modify Detail.
NOTE: If you cannot make changes to your Host Summary, your domain may be locked. To unlock your domain, select the domain you want to unlock, and click Change in the Locked field.
Enter a name for each of your domain hosts. For example,
ns1.yourdomainnamehere.com and ns2.yourdomainnamehere.com. This prefix can be anything you want it to be, but make it something easy for you to remember.
NOTE: These two domain hosts can be used for other domains hosted on your virtual dedicated server. You do not need to create new domain hosts for each of your domains.
Enter the IP address for your server (you can find the IP address for your server in your dedicated or virtual dedicated server manager or in Plesk).
Click OK to save your changes.
Step 3 – Setting up Your Domain Name Servers
Now that you have created and registered two domain hosts, you need to set the name servers for your domain to point to your virtual dedicated server.
To Set up Your Domain Name Servers
Log in to your account manager.
From the Domains list, select Manage Domains.
Select the domain you want to host on your dedicated server.
In the Name Servers section, click the current addresses listed.
In the Set Name Servers section, click theCustom Nameservers tab.
For your name servers, enter the names of the domain hosts you created previously. For example: ns1.yourdomainnamehere.com and
ns2.yourdomainnamehere.com.
Click OK to save your changes.
Requested and Answered by Powerhoster on 12-Feb-2008 17:50 (109 reads)
To install software on your server, you can log in to your Windows dedicated server using Remote Desktop and download installation package to your server (typically an .exe file), or you can connect to your server using FTP and copy the installation package from your computer to your server.
For information about connecting to your server using Remote Desktop Connection, see Accessing Your Windows Dedicated Server using Remote Desktop Connection.
For information about connecting to your server using Remote Desktop Connection, see Accessing Your Windows Dedicated Server using Remote Desktop Connection.
Requested and Answered by Powerhoster on 12-Feb-2008 17:50 (130 reads)
As long as the material or content does not violate the regulations listed in the license agreement for your account, you can upload any type of content that you want on your dedicated server.
Requested and Answered by Powerhoster on 12-Feb-2008 17:49 (132 reads)
You may install anything you want on your dedicated server, as long as the installed material does not violate the restrictions listed in the license agreement.