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  1. Checking Your SMTP Settings
    Categories: Email
    If you will be using an email client, such as Microsoft Outlook®, Mozilla Thunderbird™, or Microsoft Entourage®, to send outgoing email through this account, you will need to relay those messages through our servers. All email accounts come with the capability of sending up to 250 email messages per day through the SMTP Relay. You can purchase additional SMTP relays to increase your message limit. When you purchase SMTP relay accounts, you can apply the relays to any of your email addresses.

    If you have trouble connecting to your email account, first make sure you have set up SMTP Relay in your email account.
  2. Visitor Reports
    Categories: Traffic Facts
    VisitorsThe Visitors report shows the number of visits and visitors to the site. This report is useful in understanding the amount of traffic to the site.Most Active VisitorsThe Most Active Visitors report identifies the most frequent or active visitor...
  3. About Sidebar Components
    Categories: Quick Blogcast
    The Sidebar is the area on your blog page that contains quick links to specific information pertaining to your blog. To select sidebar components, select Sidebar from the Design Blog menu. To add a component to your sidebar, click the item you want to ...
  4. Setting up Your Email Account in the new Email Control Center
    Categories: Quick Blogcast
    Your new email account should be ready to use within 30 to 45 minutes of setup.Once you purchase email accounts or hosting with email accounts, you need to set up and customize your email address and mailbox. NOTE: If you would like to set up multiple ...
  5. Why is my SSL certificate request not approved yet?
    Categories: SSL Certificates
    As long as you provide the correct company information and documentation, the Certification Authority (CA) should be able to authenticate the information and issue a Deluxe SSL Certificate within 2-4 hours and a SSL Certificate within minutes. However,...
  6. Why can't I create new categories using the Bulk Upload feature in Quick Shopping Cart?
    Categories: Quick Shopping Cart
    The Bulk Upload feature supports updating existing categories in your Quick Shopping Cart Product Catalog. We currently do not support creation of a new category using Bulk Upload.To keep your spreadsheet current, we recommend that you export the lates...
  7. Providing Shipping Options
    Categories: Quick Shopping Cart
    Providing your Quick Shopping Cart storefront customers with a variety of options when it comes to shipping an order is an important way to close the sale. Many shoppers will cancel their purchase if they are not satisfied with the shipping options pro...
  8. What is Meta tag abuse?
    Categories: Traffic Blazer
    Meta tag abuse involves deliberately placing misleading content in a Web page's Meta tags to boost the page's search engine ranking. Search engines consider this technique spamming.
  9. What are HTML and text email campaigns?
    Categories: Express Email Marketing
    You can format messages in HTML or plain text. By creating HTML-formatted email messages, you can create visually appealing campaigns that look similar to Web pages. By creating text email messages, you can include minimal formatting and display only t...
  10. Forwarding Campaigns to New Subscribers
    Categories: Express Email Marketing
    As you add new subscribers, you can send a previously sent Express Email Marketing campaign to your new subscribers.To Forward a Campaign to New SubscribersLog in to your Account Manager. In the My Products section, click Express Email Marketing. On th...
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