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  1. Recalling Sent Messages
    You can recall unread messages you sent to other Web-Based Email users and users who set up email accounts with us. However, you can only recall unread messages. If a user has already read, previewed, or downloaded the message to a local computer, it c...
  2. Deleting Message Filtering Rules
    You can delete filtering rules from your Web-Based Email at any time.To Delete a Rule to Filter MessagesFrom the Settings menu, click Message Filters. Click the Delete button for the rule you want to delete. To confirm the deletion, click OK.
  3. What do I do with the "From Name" field in my email account's auto responder?
    The "From Name" field is a custom field you can add to your auto responder message. Customizing this field adds the value you enter to your email address when the response is sent. For example: If you enter "Mr. Jones", the email auto-response is sent ...
  4. What is Mobile Mail?
    Mobile Mail is an Internet-based email system that you can access from a Web browser on a cellular phone.Users can access Mobile Mail at mobilemail.yourdomain.tld, where "yourdomain.tld" is your domain name. For example, if your domain is "coolexample....
  5. Avoiding Phishing Schemes
    The following are some tips to help you steer clear of phishing schemes:If you get an email or pop-up message that asks for personal or financial information, do not reply or click the link in the message. Legitimate companies do not ask for this infor...
  6. Editing Distribution Lists
    After creating a distribution list in your Web-Based Email Address Book, you can edit it as necessary.To Edit a Distribution ListFrom the Address Book menu, click View Address Book. If necessary, open the Distribution Lists area by clicking the plus si...
  7. Displaying Unread Messages at the Top of Message Lists
    Through the folder options of Web-Based Email, you can choose to display unread messages at the top of your message lists.To Display Unread Messages at the Top of Message ListsFrom the Folders area, right-click the folder you want to set the option for...
  8. Why does some email I send get bounced back with the error message 554?
    The reason the email was blocked may vary. If a sender encounters this type of bounceback when sending to an account in our systems, the text of the error will generally indicate where the difficulty lies. The two most common 554 errors are listed belo...
  9. Do CCs and BCCs count against my daily SMTP Relay limit?
    Yes. Addresses listed in the CC and BCC fields count against your daily SMTP Relay limit. One relay consists of an email message sent to one address using the SMTP service. So, if you send one email message to 30 addresses, it counts as 30 relays.Relay...
  10. Changing Your Email Message Editor
    You have the option of composing your Web-Based Email message using plain text, meaning you cannot format the text, or, if you have Internet Explorer 5.5 or later, you can compose it in the Rich Text (HTML) Editor so that you can format the text. The d...
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