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  1. Why should I use SMTP over my regular ISP email account?
    If you want to send email messages from your personal email account ("name@coolexample.com" instead of "name@ISPname.com") and you want to control how many email messages you can send every day, you should use SMTP to send your email messages. Otherwis...
  2. Why should I use SMTP over my regular ISP email account?
    If you want to send email messages from your personal email account ("name@coolexample.com" instead of "name@ISPname.com") and you want to control how many email messages you can send every day, you should use SMTP to send your email messages. Otherwis...
  3. Why is the Web-Based Email Rich Text composer not loading properly in IE6 and IE7?
    If you are using the Light Version of Web-Based Email in Internet Explorer 6 or Internet Explorer 7 and have Full-Time SSL Mode enabled, your rich text composer may fail to load properly. To load the rich text composer again, refresh the page by pressi...
  4. Why is my POP3 account not working with Windows Vista?
    On some networks, Windows Vista may not allow you to download large email messages or file attachments to a POP3 account. Instead, you get a message that the server has timed out.Until Microsoft releases a patch or fix for this issue, you can disable a...
  5. Why is my POP3 account not working with Windows Vista?
    On some networks, Windows Vista may not allow you to download large email messages or file attachments to a POP3 account. Instead, you get a message that the server has timed out.Until Microsoft releases a patch or fix for this issue, you can disable a...
  6. Why does some email I send get bounced back with the error message 554?
    The reason the email was blocked may vary. If a sender encounters this type of bounceback when sending to an account in our systems, the text of the error will generally indicate where the difficulty lies. The two most common 554 errors are listed belo...
  7. Why does some email I send get bounced back with the error message 553?
    The reason the email was bounced may vary. To learn about why it was blocked and to resolve the problem, follow the link in the error message (look for the line that has the number 553 in it) and follow the instructions. An example of the line that has...
  8. Why does my email account show that it is pending setup: validating MX records?
    When setting up an email account, you may receive the "pending setup: validating MX record" while the system verifies your email account is using the correct MX records. If the MX records are correct, the message disappears. If the message remains, the...
  9. Why does my email account show that it is pending setup: validating MX records?
    When setting up an email account, you may receive the "pending setup: validating MX record" while the system verifies your email account is using the correct MX records. If the MX records are correct, the message disappears. If the message remains, the...
  10. Why do I Need More Than one Email Address?
    While a single email address meets the basic needs of some users, most email users (private and business) could benefit tremendously from signing up for an email plan that supports multiple addresses/mailboxes.Multiple Addresses for Private UsersAs a p...
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