You can set the maximum amount of idle time allowed for remote desktop connections.To Set Timeout Options for Remote Desktop ConnectionsFrom your computer's Start menu, point to Programs, point to Admin Tools, and then click Terminal Services Configura...

When a hosting server that has run without a Cisco PIX 501 hardware firewall has one added, a re-mapping of Web site IP addresses is required. When the firewall is installed, it inherits the server's public IP addresses. The server runs on private IP a...

To install software on your server, you can log in to your Windows dedicated server using Remote Desktop and download installation package to your server (typically an .exe file), or you can connect to your server using FTP and copy the installation pa...

If you are experiencing ACL Issues on your Dedicated Windows server with Plesk after removing the worm and MailEnable has been patched, you need to patch your secsetup.sdb file and reinstalling ASP.NET 1.1 if you are using it.On your dedicated server, ...

If your password is rejected when you log in to Webmail, your email may be disabled.To Enable Plesk EmailLog in to Plesk as admin. From the menu on the left, click Domains. Select the domain name for the email account you want to enable. Under the Serv...

To Access the Cisco PIX 501 Device ManagerIn a Web browser, navigate to: https://[your firewall management IP address]/ You may receive a number of security certificate warnings. If you accept the certs and save them as "Trusted," you will avoid warnin...

When making modifications to a Virtual Dedicated Server or a Dedicated Server, some procedures may result in downtime or a loss of data.Some modifications may also require reprovisioning of the server. If you are unsure, please contact our Advanced Hos...

If you have Webmail enabled in Plesk, you can access your email at:http://webmail.example.comWhere "example.com" is the name of your domain. Sign into your account using the user name and password you set up in Plesk or provided to you by your administ...

Creating a Strong PasswordA password is your first and last line of defense in computer security. Typically people choose bad passwords because they are easy to remember. However, you wouldn't leave the door to your home unlocked because it is too much...

You can configure RAID to notify you immediately when a there is a problem with a drive on your Windows dedicated server. To do this, use the "Add Recipient" feature in RAID.NOTE: RAID automatically sends server notifications to our Dedicated Hosting s...