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  1. Logging in to Your Virtual Dedicated Server
    Categories: Virtual Dedicated Linux
    You can log in to your virtual dedicated server through a control panel or through a remote-administration tool such as SSH. To access the account, you must use the IP address(es) listed for your account in the Virtual Dedicated Hosting Manager.Use the...
  2. What is the default session time-out on my Windows virtual dedicated server?
    Categories: Virtual Dedicated Windows
    Your Windows Virtual Dedicated Server times out after 5 minutes if Remote Desktop is shut down without logging off, or after 15 minutes if there is no activity.This means that when you connect to your Windows virtual dedicated server using Remote Deskt...
  3. How can I be notified immediately when a drive fails?
    Categories: Dedicated Linux
    You can configure RAID to notify you immediately when a there is a problem with a drive on your Linux dedicated server.NOTE: RAID automatically sends server notifications to our Dedicated Hosting support team. We recommend that you continue to use this...
  4. Accessing Your Server Using Putty
    Categories: Dedicated Linux
    You can use the Putty SSH client to access your Linux dedicated or virtual dedicated server.To Access Your Server Via the Putty SSH Client:Open Putty and select SSH. The default port is changed to 22. In the Hostname or IP Address field, enter your IP ...
  5. How do I use the Password Vault?
    Categories: Dedicated Linux
    The Password Vault allows you to store all of the user names and passwords associated with your Hosting Account in a secure environment. For instance, you could store the login and password for your WordPress account and MySQL database.To Add Passwords...
  6. How do I upload files to my domain using Simple Control Panel?
    Categories: Dedicated Linux
    To Upload Files to Your DomainLog into Simple Control Panel. For more information as to how to do this, see How do I access my Dedicated Server using Simple Control Panel? Click the Manage Files icon. Click the name of the domain you want to upload fil...
  7. How do I configure the FTP backup on my dedicated/virtual dedicated server?
    Categories: Dedicated Windows
    To Set Up Your FTP BackupLog in to your Account Manager. In the My Products section, select Dedicated/Virtual Dedicated Servers. Click Launch Manager next to the server for which you requested the FTP Backup service. This will open the Hosting Manager....
  8. Simple Control Panel DNS Configuration With Cisco PIX 501 Hardware Firewall
    Categories: Dedicated Windows
    Adding the Cisco PIX 501 hardware firewall to an existing hosting account may result in problems with the external resolution of new domains. When a new domain is created through Simple Control Panel, a DNS zone record is created that associates the do...
  9. Upgrading to Plesk on Your Dedicated Server
    Categories: Dedicated Windows
    If you previously purchased your dedicated server without a control panel, you can purchase the upgrade to Plesk and reprovision your server with Plesk installed.To purchase Plesk, follow the instructions on the Dedicated/Virtual Dedicated page of our ...
  10. Can I upload my own images to a WebSite Tonight project?
    Categories: WebSite Tonight
    Yes, users can upload and edit their own images to WebSite Tonight projects. For information about designing your template, see Using the Customize Template page .For information about adding and deleting images, see Adding and Deleting Images.For info...
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