If you need help with your dedicated server account, you can describe the nature of the problem in a trouble ticket through the Dedicated Hosting Manager. Alternatively, you may contact Customer Support directly for assistance.

To Open a Trouble Ticket

1. In the Dedicated Hosting Manager, under Support, click Trouble Ticket. The Trouble Ticket Wizard displays.
2. Enter your contact information, including an email address and phone number.
3. Enter a summary and a detailed description of your issue under Trouble Ticket Description.
4. Click Continue.
5. Review your trouble ticket information and click Submit.